Refund Policy

At AGS Professional Certifications Institute, we strive to ensure your satisfaction with our training and consulting services. Please review our refund policy for paid training and consulting services:

  1. Refund Eligibility:
    • Refunds for paid training or consulting services are subject to approval by AGS Professional Certifications Institute.
  2. Refund Requests:
    • All refund requests must be submitted in writing to connect@agsinstitute.com
    • Requests must include the reason for the refund and any supporting documentation, if applicable.
  3. Refund Processing:
    • Upon receipt of a refund request, AGS Professional Certifications Institute will review the request and respond promptly.
    • Processing times for refunds may vary depending on the payment provider and method used. This may take 5-10 business days to credit or reflect in your account.
    • If approved, fee refund will be done minus administrative fee charged by payment gateway and other miscellaneous charges.
  4. Non-Refundable Items:
    • Certain training or consulting services are non-refundable. These include, but are not limited to:
    • Services already rendered or partially rendered.
    • Services purchased during promotional or discounted periods, unless otherwise specified.
  5. Cancellation Policy:
    • Cancellation of training or consulting services may be subject to specific terms outlined in the service agreement or contract.
    • Cancellation fees may apply, depending on the timing of the cancellation and the terms of the agreement.
  6. Contact Information:
    • For any questions or concerns regarding this Refund Policy, please contact us at connect@agsinstitute.com
  7. Policy Updates:
    • AGS Professional Certifications Institute reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
    By engaging in our training or consulting services, you agree to abide by the terms of this Refund Policy. If you have any concerns or questions, please don’t hesitate to reach out to us.